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Working with Nahbu

This document has been created to answer the most frequently asked questions from travel advisors.

We hope it helps you determine whether Nahbu is the right partner for your journeys in South America.

FAQs for Travel Advisors

If you have any additional questions, please don't hesitate to get in touch, we'd be delighted to help.

Who is Nahbu?

A shared belief that the best journeys begin with genuine connections.

Our founders, Olivier and Diego, met while living in Argentina and later made Colombia their home. Along the way, they discovered that the most meaningful travel experiences aren't defined by luxury alone, but by the people you meet, the stories you hear and the feeling of truly belonging to a place.

That belief became Nahbu.

Today, we partner exclusively with travel advisors to design tailor-made journeys across Colombia and Argentina. Combining local expertise, thoughtful planning and exceptional hospitality, we create authentic experiences that reflect the true spirit of each destination.

That's why travel advisors choose Nahbu, not only for the journeys we create, but for the partnership we build.

“For us, true luxury is personal, it lives in meaningful moments, genuine encounters and memories that last a lifetime.”

How we work?

Every great journey begins with a conversation.

Casa Yahri, Barichara / Colombia

At Nahbu, we work as an extension of your team, combining creativity, local expertise and seamless execution to design tailor-made journeys your clients will never forget.

As part of our commitment to exceptional hospitality, we also manage two boutique hotels in two of Colombia's most remarkable destinations: Casa Yahri in the colonial town of Barichara and Hacienda Bambusa in the heart of the Coffee Region. This hands-on hospitality experience gives us an even deeper understanding of what makes a stay truly memorable.

Our collaborative process is simple, transparent and designed to make planning effortless.

Hacienda Bambusa, Coffee Region / Colombia

From the first idea to their safe return home, we're by your side every step of the way.

Lakeside Wine Experience in Argentina

Do we work with Travel Advisors?

Definitely YES!

Nahbu is exclusively a B2B company, partnering only with travel advisors and tour operators.

Your role is to build trusted relationships with your clients. Ours is to design and deliver exceptional journeys that exceed their expectations. Together, we create seamless, memorable travel experiences while ensuring you remain the primary point of contact throughout the client relationship.

Do we provide net or gross rates?

Both. The choice is yours.

For your reference, every quotation includes a detailed net rate. If you prefer, we can also prepare a client-ready gross quotation incorporating your desired commission, you simply tell us the percentage. The gross version is ready to be shared directly with your travelers.
We always provide your proposal in a professionally designed PDF format.

Do we provide a price breakdown?

Yes!

We provide a fully itemized quotation for your reference, as we believe transparency is the foundation of a strong partnership.
This detailed breakdown is intended for travel advisors only, and we recommend sharing only the client-ready version with your travelers.

Which payment methods do we accept?

We offer several payment options for your convenience:

  • Net wire transfers to our Colombia bank account (no additional fees).

  • Net wire transfers to our Argentina bank account (additional fees apply).

  • Gross wire transfers to our U.S. bank account (no additional fees).

  • Credit card payments (4% processing fee applies).

Hot air balloon flight over of coffee plantations, Colombia

Which countries do we operate in?

We operate across five South American destinations through our regional offices:

  • Bogotá Office: Colombia and Panama.

  • Buenos Aires Office: Argentina, Chile, and Uruguay.

Our local teams ensure seamless operations, expert destination knowledge, and on-the-ground support in every country we serve.

What is our price point?

As a general guideline, our prices are quoted in USD, net, per person, per day, based on two guests sharing a room. Rates typically include accommodations, airport transfers, domestic flights, and privately guided daily touring.

Please note that pricing varies depending on the destination, travel season, accommodation level, and the experiences included in the itinerary.
Rates are higher during the Christmas and New Year's holiday season due to increased demand and limited availability.

Front-Row Seat to Iguazú's Natural Wonder

Colombia & Panamá

Travel Style

From (USD pp/day)


Entry Level – 4★ accommodations, classic touring
Premium – 5★ accommodations, classic touring
Luxury – 5★ accommodations with exclusive, curated experiences
Ultra Luxury – The very best hotels, experiences, and services

US$400


US$550


US$750


US$1,200

Argentina & Chile

Travel Style

From (USD pp/day)


Entry Level – 4★ classic tours, some shared
Premium – 5★ classic tours, some shared
Luxury – 5★ private experiences
Ultra Luxury – The very best hotels, experiences, and services

US$450

US$600

US$1,000

US$1,600

Our planning process

1. Let's Talk

Get in touch with one of our Senior Travel Designers to begin the brainstorming process. We'll get to know your clients, their travel style, and what they're looking to experience.

2. Trip Concept

We'll prepare a preliminary trip concept featuring recommended hotels, itinerary ideas, and an estimated budget. This allows us to align on the overall vision before moving forward.

3. Detailed Proposal

Once the concept is approved, we'll begin crafting the final itinerary, placing courtesy holds whenever possible, and preparing a detailed, day-by-day NET proposal. Your dedicated Concierge will deliver the complete itinerary, including a detailed quotation in PDF format, within three business days.

4. Confirmation & Travel Support

Your Concierge will guide you through the booking process and remain your dedicated point of contact from confirmation through your clients' journey, providing 24/7 support while they travel.

5. Ongoing Partnership

Your Senior Travel Designer remains available throughout the process for strategic guidance, special requests, or any additional assistance you may need.

Contact Our Senior Trip Designers

Olivier Dufeu
Managing Partner
& Head of Trip Design Team

olivier@nahbu.com

Susana Medina
Trip Designer
Luxury FIT Expert

susana@nahbu.com

Maria Fernanda Melo
Sales Manager
Bogotá, Colombia

maria@nahbu.com

24/7 Emergency Assistance

Email: emergency@nahbu.com
Phone & WhatsApp: +57 (301) 7001700

For urgent assistance while your clients are traveling, our team is available 24/7.

Meet Our Concierge Team

Melissa Moreno

Angela Jimenez

Natalia Segura

Alexander Barrera